Police reports from this season’s away games

Chelsea in the league and Chelsea in the Carling Cup

Newcastle

Norwich (part 1)

Norwich (part 2)

Reading

Southampton (For this one, scroll down and click on the red 'download' then enter the words and it should show you the document clearly.

Tottenham

West Ham FA Cup

Diary dates

May

Sun 19 16:00 West Brom Allocation 2,491 at £39 adults, £29 over 65s, £25 18-20 year olds and £15 for under 18s. Sold out.

June

Wed 19 09:00 Premier League fixtures announced.

Pre-season games

July

Sat 13 kick off TBC Singha Beer All-Star Team in Bangkok, Thailand. Ticket details TBC.

Sat 20 kick off TBC Australian A-League All Stars at ANZ Stadium in Sydney. Tickets £45.38 adults and £32.32 over 65s and under 16s in the United end. Sold out.

Tue 23 kick off TBC Yokohama Efu Marinosu in Yokohama. Tickets on pre sale on Feb 8 and on general sale on April 7 at pia.co.jp

Fri 26 kick off TBC Cerozo Osaka Yokohama Efu Marinosu in Yokohama. Tickets on pre sale on Feb 8 and on general sale on April 7 at pia.co.jp

Mon 29 kick off TBC Kitchee FC at The Hong Kong Stadium. Tickets on sale on February 20 via cityline.com

August

Sun 11 TBC Community Shield at Wembley v either Wigan or Manchester City. Ticket details TBC.

Get in touch

If you have a particularly good or bad experience with stewards or police at game, email the Football Supporters' Federation at info@fsf.org.uk.

Your details will be kept private if you ask.

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Act now on Bilbao ticket price


Reds are being urged to sign a petition calling for Athletic Club Bilbao to slash a £77.50 ticket price.

Despite holding talks with UEFA, United and United fans’ groups, Athletic Club have not only refused to cut the price, but have also refused to reveal significant information about what some of their fans will actually be paying.

To find out about the issue and find out how to sign the petition, read our Q and A below.

Q. What is this all about?

United will play Athletic Club Bilbao in the UEFA Europa League round of 16 second leg on Thursday March 15.

Q. How much are they being charged for tickets?

£77.50 or, to put it another way, 86p per minute – and there is no concessionary price.

Q. How does that rank in terms of past games?
Some fans paid £105 for UEFA Champions League final tickets for Moscow and £90 for final tickets in Rome, but it is unheard of for any other United game to be so expensive.
Q. Are they breaking any rules?
No.
Reds Away contacted UEFA and a spokesman replied by stating Article 19 paragraph 3 of the UEFA Safety and Security Regulations, which states:
“Unless the associations or clubs concerned agree otherwise, the price of tickets for supporters of the visiting team must not exceed the price paid for tickets of a comparable category that are sold to supporters of the home team.”
Q. Which section are United in?

Tribuna Sur Baja, behind the goal in the lower tier

Q. And what are Athletic Club fans in the same end paying?

According to Athletic Club, the entire Tribuna Sur Baja end will be used only by United fans, but they say their fans sitting in most other areas of the stadium are also paying £77.50.

Q. So what’s the problem?

Athletic Club fans who became members at the start of the season enjoy a massive discount.

Some sources claim they only pay a maximum of e30 (£25.34) for match tickets, but Athletic Club have refused to tell us exactly how much of a discount members get.

Q. What’s the stadium capacity?

40,000

Q. How many tickets have United got?

1,715

Q. How many members have Athletic Club got?

Roughly 30,000

Q. So assuming all of those buy tickets for this game, does that mean up to 8,000 Athletico Club fans will also pay top whack?


Yes, but remember that Athletic Club members view those fans as part timers who are paying a premium because they are only going to a big game.

Q. But United fans aren’t. Isn’t it the case that, in order to go to this game, you must be at least One United member?

Yes. And that’s what makes the situation so unfair. Bilbao are penalising United fans for not being Athletic Club members.

Q. What have United said?

That they raised the issue with Athletic Club, but made little progress, and were hoping further talks would lead to progress, without expecting much to come from it.

Q. What have Athletic Club said?

A club spokesman said: “We are really sorry you consider this price is too high but these are the seats were the visiting supporters are seated every UEFA Europe League match at San Mames Stadium, and at the very same price.

“This is were our police tells us they have to be located for security reasons.

“Athletic Club fans seated in similar tribunes will have to pay the same price, except members who have a discount.

“Athletic Club is a private club and this is why our members have a discount.

“We are not a Limited Company and members do not have to pay for league and cup matches but they have to pay something, though less than general public, for international matches.

“These prices are exactly the same as our club matches set for the group stage games against Paris Saint Germain, Salzburg and Slovan Bratislava and in the round of 16 phase against FC Lokomotiv.

“ Also, the Athletic Club would like to emphasize that this is the same price to be paid by our team fans wishing to attend the party in the rest of San Mamés stands, except the Principal, whose entries will cost more.

Q. Given Athletic Club’s unreasonable stance, what can we do?

Two things:

You can sign this petition, which Reds Away will present to them to indicate just how strongly we feel about this exploitation of our fans.

You can also write to UEFA urging them to introduce a sensible limit on member discount.

We know Manchester United offer a £5 discount to One United members for some games at Old Trafford.

While some may regard that as unfair, it is clearly not in the same bracket as a mark up of up to £52.16 as in the case of Athletic Club.

Reds Away will publish a sample letter later today for you to email to UEFA should you wish.

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160 comments to Act now on Bilbao ticket price

  • Oli

    Darby,

    Any proposed away system has flaws. Yours has more flaws than the current one. I have explained why.

    Re touting, unless the websites you mention (which are registered abroad and not under UK Law) have ticket details – ie block, row, seat number – then how can anyone know whose tickets they were? You don’t even know if tickets listed on websites exist- many make customers pay and then use the cash to buy them from touts and provide the customer with them. If you have ticket details they will act. Also, more people work at MUFC than low wage customer service advisers in the ticket office – if you have supported MUFC since 1975 then surely you know they aren’t the people to ask policy or legal questions to?! Any time I have provided details of touted tickets to MUFC they have acted, as have the FA. It is also why the PL spend serious amounts of money lobbying to tighten touting laws and increase the penalties for convinctions. It is nit because they don’t care.

    Oli

  • Oli

    Tom,

    It was mentioned apparently. But Bilbao did not budge, saying they were acting within their rights. At that point United had to decide whether to sell a few thousand more tickets or have an emptier stadium, and presume went for the cash.

    Oli

  • Elder

    Have the Bilbao away ticket vouchers been sent out yet does anybody know?

  • eddy

    Elder, not recieved ours yet just got back from utd . what an away following from bilbao top draw never seen that at utd for a european night..

  • Paul

    Just to Clarify, Will Europa league away credits count if 1st CL ballot oversubscribed next season or will just this seasons CL count, my understanding is every aspect of El is separate, so EL won’t count, personally feel they should as a still Euro away, I’m ok either way but though worth clarifying, Cheers , Brilliant Support from Bilbao, I know its was one of their biggest games for years but still great to big such support at short notice.

  • Paul

    Tufty and others involved, hope FF proposal gets positive feedback today, imagine mufc will want further discussion about it at later date, OT was poor again. Emailed TO

  • Oli

    Paul, that’s not been discussed, no one at Utd plans next season’s ticketing this early. They may even wait until after draw in August to see who we draw and the likely demand.

  • [...] Bilbao are, however, exploiting a loophole. [...]

  • Paul

    Ok Oli, cheers, usually doesn’t matter unless get Aalborg type allocation or Celtic/Rangers

  • Oli

    Agree Paul, as long as they have some sort of roll over it should work out ok. Doesn’t matter too much if based on the 3 CL games or all euro aways inc Europa, will mainly be same people. But ideally all the aways from both would count.

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